Conditions BOXX.SHOP & consumer info
BOXX.SHOP is a brand name of MARANT with registered office at Amazonestraat 30, 8200 Brugge, BE 0878.325.991.
By telephone you can reach BOXX.SHOP on weekday afternoons (except holidays / company closure) between 8 am and 6 pm on +32 (0) 50 580 480. We would prefer that you mail your question to firstname.lastname@example.org. Then BOXX.SHOP takes your question to heart and gives an answer soon.
Who can buy at BOXX.SHOP?
To place an order you are at least 18 years old and you have read and accepted the general conditions of BOXX.SHOP.
BOXX.SHOP offers a range of products that have been carefully selected. This mainly concerns music products such as CDs and DVDs in the MEDIABOXX shop. In STORAGEBOXX shop we have the complete storage box range from REALLY USEFUL BOX and SUNWARE. All product photos and information were supplied by the suppliers of the products and processed by the editors of BOXX.SHOP. A (slight) deviation between photos and the effective product is possible.
From information to order, from payment to delivery at your home
An ‘order’ is effective when the payment has been made. You will receive an invoice in the mailbox as confirmation. When you pay by bank transfer, a time is required to transfer the funds and the delivery time is longer than the anticipated time stated with the products. When paying by bank transfer there are no additional payment costs.
Payments can also be made via Maestro (Bancontact), Ideal, Sofort, Paypal or credit card. These payments are processed immediately so that your order goes straight to the delivery service of BOXX.SHOP.
Products are packed, shipped and delivered to your home with the utmost care.
Important: Open products that are in cellophane packaging only when you are sure that the product you receive meets your order. When the cellophane packaging is opened, the product is considered ‘used’ and the return right expires.
Deliveries are made by the Belgian postal services or by a private carrier.
Not all our items are available from stock. The stated delivery time is approximate and not binding. Any delay due to unforeseen circumstances, a large request for certain products as a result of which they are temporarily out of stock or force majeure can not lead to cancellation of the order, expense allowance or prosecution.
The shipping prices are stated at the completion of the order.
If an ordered product is no longer available from a supplier, the amount paid is credited back or BOXX.SHOP offers an equivalent alternative.
If a product is temporarily out of stock, it is possible that a combined order is delivered in 2 parts.
Right of withdrawal
“The consumer has the right to inform the seller that he renounces the purchase, without payment of a fine and without giving reasons within fourteen calendar days from the day following the delivery of the product or the conclusion of the service agreement. . ”
“The consumer does not have the right to renounce the purchase”: this applies (1) for the delivery of products that are manufactured according to your specifications of the consumer or that have a clearly personal character or that, due to their nature, can not be be returned or quickly spoil or age (2) for the supply of audio and video recordings and computer software for which you have broken the seal (cellophane packaging) (3) for the delivery of newspapers, magazines and magazines.
If you have the right of withdrawal for the products you purchase, you can decide not to purchase the product within fourteen calendar days after the day of delivery and return it at its own expense to:
Shipping and Stock Management Service
Return goods must be registered in advance via email@example.com, stating your customer number and shipping invoice number.
Be sure to include the packing slip that you received on delivery with the returned package.
The price you pay for a product consists of three parts:
– The effective price of the product
– The shipping cost
– The payment fee that BOXX.SHOP pays to the cardholders and for the internal and external processing of the financial transaction.
The ‘pay cost’ for the use of MOLLIE offers BOXX.SHOP for free. You used that service for an order. With a refund of a return product, the effective price of the product is refunded, not the shipping cost.
BOXX.SHOP reserves the right to not place an order effectively if it appears that a customer of the return right is abusing and returning a shipment several times.
All suppliers of photos or visual material surround